Cloverpop Blog

...And Found A Way To Make Agile Development Even More Agile

Every engineering leader knows about the Mythical Man-Month -- the wishful idea that a software project can be delivered faster simply by adding more people. We’ve all tried and failed at this. Recently, Cloverpop faced this problem as our engineering team grew faster and faster with each round of funding.

The higher the headcount, the more time each person spends trying to coordinate with everyone else. More questions, more training, more politics, more documentation, more meetings. Especially more meetings. So nobody was more shocked than I was when our per person productivity actually increased after a recent round of hirings. It felt like the software equivalent of a perpetual motion machine. It was magic.

Every day there are more headlines about the challenges of workforce diversity. A focus on diversity often means a focus on hiring, and even with substantial investments of time and money, it takes years to turn the tide for companies with thousands of employees.

Cloverpop today published research that reveals how inclusive decision making allows companies, especially tech companies, to use diversity to improve business performance. The study -- lauded by experts and executives -- was based on 566 business decisions made by 184 different business teams in a wide variety of companies over two years. The research found that gender diverse business teams make 25 percent better decisions than all male teams, with this advantage increasing by up to 50 percent when a wide range of ages and geographic diversity are added to team compositions. A free white paper describing the study and resulting recommendations can be downloaded today. A free webinar will be held on Tuesday, September 26, at 11 a.m. PT / 2 p.m. ET.

Product managers are on the hook to make decisions and build consensus. Nothing is harder. In most organizations, no one reports to product management. The job requires execution by influence. There are many stakeholders: design, development, marketing, and sales, to name a few. And they all have differing needs and priorities.

Effective decision making is critical to success, but most companies treat it as a vague alchemy of charismatic leadership and gut judg

ment mixed with data and analysis, with no systems in place to transparently manage the decision-making process itself.

Steve Jobs was an iconic product genius. Many product managers want to be like Steve, but they’re not. And that’s not all bad. Aspiring to Steve's amazing product vision is laudable. But luckily most product people are not abusive jerks. This is because unlike Steve Jobs, you are a product manager, not a product tyrant. And as a manager, you understand that people skills matter, that your job is also about helping your product team be insanely great. You can aim higher than Steve.

Do you see any of these decision-making problems at your work?

- Decisions take too long.
- Decisions don't involve the right people.
- Decisions are not data-driven.
- Decisions are not communicated consistently.
- Decision execution fails from poor follow-through.

If so, you not alone. Decision-making mistakes and inefficiencies happen again and again in business, damaging 20% of manager performance, and acting like a boat anchor on about 50% of employee engagement.

Decision making. It’s the bread and butter of managers and executives, who make about three billion decisions each year. Indeed, Bain & Company research found that decision effectiveness is 95 percent correlated with financial performance, while the UK Institute for Employment Studies found that decision making underlies 50 percent of employee engagement.

Despite this, very few of us keep track of the decisions we make and how they turn out. Think of it: you track sales, you track web clicks, you track your Starbucks receipts. But you don’t track the very most important thing you do at work - the decisions you make.

As a result, most organizations are not very good at decision making. It's no surprise that our study of 500 managers and executives found 98% fail to apply best practices when making decisions.

If decision making is so important, why are we so in the dark?

Leadership and management are largely about judgment and decisiveness, so it’s no surprise a Bain & Company study found that decision making drives 95% of business performance.

What gets measured gets managed, and what gets managed gets better, so it’s no wonder the decision-making process in most companies is slow, frustrating and stuck in the past. And since decision making is much of what managers and executives do, it’s no wonder our calendars are crammed with ineffective meetings and our inboxes are flooded with 100s of burning emails.