Special Programs — CBT Operating Model
A Fortune 50 company needed to harmonize its CBT and TO&RT functions across multiple workstreams, but lacked the structured decision orchestration to do it efficiently. There was no traceability: it was unclear why decisions were made, by whom, and when or if they were approved.
Cloverpop's Decision Intelligence Platform introduced structured decision frameworks that accelerated recommendations and provided clarity to approvers, allowing workstreams to collaborate asynchronously. Decision workflows, documented rationale records, and automated reporting dashboards enabled agile program management.
Results
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75 decisions evaluated & approved
- $500k 3E Value Created
Workstreams collaborated asynchronously, accelerating recommendations and keeping the program on track through automated dashboard updates. A full paper trail was established for program reflection and audit, and bringing structured decision orchestration to a complex harmonization program eliminated ambiguity, accelerated approvals, and gave leadership a clear, auditable record of every decision made.
"Cloverpop is an amazing tool to facilitate quick decision-making. I find this especially helpful as a leader navigating a complex project."— Director Communications, Change Management & Learning
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